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not all of my files, photos, etc. were uploaded...what do I do????

Description:I began the scan on my computer but not all of my files, photos made it over to the iPhone app.
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Hi Nikki, sorry to hear you are having trouble (and also sorry for the delay in responding to you). When you say you "began" the scan on your computer, could you clarify if it completed? If it did not, then files should be trickling over to your iPhone as the scan continues. Obviously, if the scan completed and the files are still not available that is a bug.

Please let me know if things work now (certainly your scan should be done by now) and if they are still broken (i.e. files are missing), we'll move on to get your error logs from your iPhone and your computer(s).

Thanks for your patience.
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